EspañolE-commerce is the internet sector that is growing the most in recent years.
Having an online store allows you to have your business open to the whole world 24 hours a day, but if you want to succeed and the consumer does not leave your store before the end of the purchase avoid making these mistakes.
1-many times the product is good, but the strategy does not plan well that you will sell and as you will, let yourself be advised by experts.
2 – do not neglect the functionality of the online store. Everyone, regardless of their knowledge of the internet, has to be able to shop in your online store.
3-in the online purchase the immediacy premium, for this reason all doubts or questions that may arise when buying must be resolved at the moment, if the user must keep emails or phone calls will lose interest in your product and will buy it in the competition. Keep the purchase impulse alive.
4-provides all possible product information, the customer wants to know all the information well detailed, he has to feel that he is feeling it…seeing, it has to feel like he’s in the physical store.
5-Help Your Customer find the products in your online shop, define the distribution of the products well and give him tools that allow him to find them easily.
6-Never ask for data, or have customers register before purchasing; do not ask for the same data several times.
7-build trust; you will achieve this with the right design and the right information. Make your customers feel safe and loved.
8 – if you want to keep your customers, take special care in sending orders, that everything is correct, will make them buy back in your online store.
